We understand the online shopping experience, though exciting, may leave you with some questions.We have tried to answer the most popular questions below, but, should you have any queries whatsoever you can-  

• Email us at sridevisilksshimoga@gmail.com 
• Call / text message or whatsapp us on +91 7411135999
• Use social media to message us.
• Use the chat / envelope bubble you see on every page of our site to instant message us.

Please find the latest info on this here.

We offer worldwide shipping.

We are tied up with reputed couriers such as DTDC, POSTAL.  You will receive a mail with a link to track your orders upon dispatch of the same from our end .

We ship out the products within 10 working days from the date of placing the order . This timeline does not apply to pre-orders.

Please login and click on your orders, or call us on our helpline, or chat with us online via our chat bubble that appears on the website . We are here to help!   You will also receive email regularly on your order status so please keep an eye out for those .

You can such use the helpful '' filter '' on our collection pages to narrow your selection to a more specific curation, based on your preferences.

Please follow the instructions as they appear on your screen. However, should you need assistance during the process, you can contact our customer engagement team. We will be happy to walk you through!

You may opt to pay using Credit card , Debit card , Net Banking & Direct deposit to our account.
If you are facing any difficulty in completing your transaction , do reach out to us!

Yes, all prices shown in site are including taxes . What is not included is the customs duty or a tax / charges that may be levied as per the local loss based on the country / city that you live in .

In the event of a product you like being sold out, please get in touch with our customer engagement team , who can check for a second unit of the same (if available) or assist you with similar options as per your preference and in some cases , pre- order the product if that is an option .

You are very welcome to get in touch with our customer assistance team via the mobile, whatsapp or the chat icon available throughout site. They'd be more than happy to help you find your perfect buy!

Kindly call us/e mail: Call / text message or whatsapp us on +91 7411135999/ sridevisilksshimoga@gmail.com

Sure , as long as your order as note yet shipped . Once it has , it is not possible to change any aspects to your product/s , and re routing a courier may be possible but we cannot guarantee it . This is why we suggest keeping a lookout for our emails especially our 'Order Confirmation' email , and checking all the details there carefully. Get in touch with us immediately if something there needs correcting and we look into it.

Please view our returns , exchanges and refund policy here